The Relationship Manager will join our Whole Goods Sales department and provide a high level of customer service to customers in need of tractor trailers, terminal tractors, trucks, and truck equipment.
This position will be part of a team responsible for business development activities in the Central New York, eastern Southern Tier, North Country, Mohawk Valley, Capital District, and Hudson Valley regions acting as the outside business development contact.
This is a full-time position and pay will be competitive based on education-level and experience.
*Responsibilities:*
· Maintain relationships within assigned territory and make sales calls at commercial customer locations.
· Contact existing and prospective customers to promote and sell all of the Company’s Heavy Duty equipment lines, which include Mac, Utility, Landoll, Pitts, and used tractor trailers, new Kalmar Ottawa terminal tractors and other used trucks, and a wide variety of truck equipment including without limitation liftgates, truck bodies, Hooklifts, and more.
· Prepare and present sales proposals and explain product features and benefits on all equipment types.
· Maintain an exceptional understanding of product lines and all competing products, with a continuous effort to improve that knowledge and keep up-to-date.
· Maintain customer contact information and communications utilizing the Company’s Salesforce CRM.
· Interact professionally with customers, vendors, and other employees at all levels.
· Assist in deal processing by gathering necessary customer approvals and all necessary paperwork to complete a transaction in line with STS’ sales process.
· Place orders through vendor quoting and purchasing systems.
· Other responsibilities in line with skillset and experience as assigned.
*Qualifications:*
· Sales and equipment aptitude is required.
A degree in Business, Sales, Marketing, or a related discipline is a plus.
· Experience in a truck, semi-trailer sales or rental role, or with other heavy-duty equipment is preferred.
· Must have strong organizational and business communication skills (both verbal and written), and general presentation skills.
· Dependable and punctual with a keen ability to thrive in a fast-paced, changing environment.
· Must have solid negotiating, sales, and organizational skills.
· Must be a high energy, self-motivated, problem solving, team player who is eager to learn.
· Must have good computer skills utilizing Microsoft Office products and CRM software.
Experience with CDK a plus
· Able to work flexible hours based on workload.
· Willing to travel as needed to effectively cover the sales territory.
· Must have a valid driver license.
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 2 years
Schedule:
* Monday to Friday
Travel requirement:
* Up to 25% travel
Experience:
* Sales: 1 year (Required)
* Microsoft Office: 1 year (Required)
* CRM software: 1 year (Required)
Ability to Commute:
* Albany, NY 12205 (Required)
Ability to Relocate:
* Albany, NY 12205: Relocate before starting work (Required)
Work Location: In person
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