We are looking for a competent Leasing Consultant to undertake the leasing activities on behalf of property owners.
The successful candidate will effectively explore the market to identify opportunities and secure residents.
This role includes a base hourly pay as well as competitive commission pay!
*Responsibilities include:* (but are not limited to)
* Present apartments, homes or other properties to prospective clients in a persuasive manner
* Assist residential landlords in discovering suitable residents
* Promote unoccupied properties through various media and advertising techniques
* Evaluate clients’ requirements and financial prosperity to make personalized presentations
* Provide accurate information on the different features of properties
* Validate application information and references
* Negotiate leasing terms and complete agreements
* Ensure proper maintenance and inspect properties periodically
* Complete Follow up in a timely manner.
* Property and Competition Knowledge – knows company policies, procedures, lease, and amenities.
Knows competition pricing, specials, policies, amenities, and availability.
*Resident Service and People Relations:*
* Provides customer service and supports the company’s commitment to go above and beyond residents’ expectations in a professional, warm and helpful manner
* Able to resolve problems in a professional, friendly manner and knows when to defer an upset resident.
* Ability to communicate in a friendly and helpful manner.
* Continues communication with residents through resolving the situation.
* Facilitates positive interactions with current and future residents, contractors, vendors, coworkers, management, and sister properties.
* Ability to communicate in a professional manner verbally and through written communication.
*Administration:*
* Prepares leasing applications, scanning & pre-approval of applications, and regularly required paperwork with little to no error, and on time
* Answers phones and makes contact via in person/phone call/ text & email pertaining to leasing
* Schedules move-in appointments for resident orientation
* Maintenance requests are filled out in detail, with proper descriptions of issue.
Follow up with maintenance and residents is done upon completion for new move-ins.
* Tracks showing of appointments and schedule move ins
* Other duties as assigned
*Requirements: Required Skills and Experience*
* 1-3 years’ customer service and sales experience required
* Previous experience in apartment leasing is a plus
* Customer-focused employment experience is desirable
* Computer skills including proficiency in Microsoft Office (including Word and Excel)
* Knowledge in DocUsign is desirable
* Excellent interpersonal and communication skills
* Relationship building ability
* High attention to detail, organization and follow through
* Is dependable, self-motivated with the ability to positively resolve conflicting issues
* Results oriented
* Ability to be at work regularly and on time.
* Ability to work weekends or extended hours as required.
* Must have a valid driver’s license & clean driving record.
* Reliable transportation required
Job Type: Full-time
Pay: $15.
50 - $17.
00 per hour
Expected hours: 40.
00 per week
Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 1 year
Schedule:
* Monday to Friday
Experience:
* Sales: 1 year (Preferred)
License/Certification:
* Driver's License (Required)
Shift availability:
* Day Shift (Required)
Work Location: In person
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