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Client Representative

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Posted : Tuesday, August 20, 2024 08:46 PM

\*\*Job Description:\*\* The Client Representative plays a crucial role in maintaining positive relationships with clients, addressing their inquiries and concerns, and ensuring overall client satisfaction.
This role involves interacting with clients through various communication channels to provide exceptional service and support.
\*\*Responsibilities:\*\* - Serve as the main point of contact for clients, addressing their inquiries and resolving issues in a timely and professional manner.
- Build and maintain strong relationships with clients through regular communication and follow-ups.
- Understand client needs and preferences to provide tailored solutions and recommendations.
- Collaborate with internal teams to ensure client requests are fulfilled efficiently and effectively.
- Manage client accounts, update client information, and maintain accurate records of interactions.
- Identify opportunities to upsell or cross-sell products or services to existing clients.
\*\*Requirements:\*\* - Proven experience in a client-facing role or customer service position.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to build rapport with clients.
- Problem-solving abilities and a customer-focused mindset.
Job Type: Full-time Pay: $800.
00 - $1,000.
00 per week Schedule: * 8 hour shift Work Location: In person

• Phone : NA

• Location : 17 British American Boulevard, Latham, NY

• Post ID: 9155060031


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