*Senior Registration Associate – Internal Medicine – Troy, NY - Full time*
If you are looking for an administrative position in Troy, full-time, this could be your opportunity! Here at St.
Peter's Health Partner's, we care for more people in more places.
This position is located at 1401 Massachusetts Ave, Troy NY.
*Position Highlights:*
* Quality of Life: Where career opportunities and quality of life converge
* Advancement: Strong orientation program, generous tuition allowance and career development
* Work/Life: Monday - Thursday 7-530
*What you will do:*
The Senior Registration Associate is responsible for performing and overall coordination of clerical duties related to the efficient and service-oriented operation of a medical practice.
The Senior Registration Associate will perform all job functions in a courteous and professional manner consistent with the mission and core values of St Peter’s Health Partners Medical Associates.
Perform and coordinate front-end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows:
* Scheduling and registration
* Check-in
* Check-out
* Charge entry/claims
* End of day processes
* General duties including but not limited to:Document processing
Scanning
Inbox monitoring
*Responsibilities:*
* Ensure distribution of work throughout the team is sufficient to meet daily schedules
* Display leadership qualities
* Manages daily staffing needs in coordination with office and float pool managers
* Serve as a mentor and role model to all colleagues
* Schedules patient appointments to maximize patient access.
* Handles all incoming calls and directs appropriately.
* Registers patient, obtains necessary consent forms and patient demographic data.
* Collects co-pay at check-in/or check-out when applicable.
Documents monies collected and generate patient receipts.
* Acts as liaison between patients and clinical staff; monitors for delays and informs patient.
* Schedules all follow-up appointments at check-out, including ancillary and/or diagnostic tests.
* Obtains pre-authorizations for diagnostic testing for specialist office visits as assigned.
* Obtains referrals for specialist office visits.
* Consistently and accurately passes charges in accordance with office policies and procedures.
* Information Processing: Understands and performs parsing process on a daily basis to electronically file information into the Electronic Medical Record.
Parses accurately in compliance with expected standards.
* Maintains patient confidentiality and adheres to HIPAA regulations.
* Works cooperatively with all team members to ensure quality patient care at all times.
* Communicates respectfully and effectively with providers, clinical staff, colleagues, managers and others.
* Cross covers other areas needed
*What you will need:*
* Strong leadership skills required
* Associate’s degree preferred, High School Diploma/Equivalent Required
* Demonstrated proficiency with Microsoft Office product and other computer applications
* Demonstrated experience with delivering successful customer service
* Demonstrated experience with handling multiple priorities in a deadline driven environment.
* Managing difficult customers respectfully and without confrontation
* Previous medical office experience preferred
* Ability to lift 25 lbs.
Job Type: Full-time
Pay: $18.
50 - $23.
90 per hour
Benefits:
* 403(b)
* 403(b) matching
* Childcare
* Continuing education credits
* Dental insurance
* Disability insurance
* Employee assistance program
* Employee discount
* Flexible schedule
* Flexible spending account
* Free parking
* Health insurance
* Health savings account
* Life insurance
* Loan forgiveness
* Opportunities for advancement
* Paid sick time
* Paid time off
* Paid training
* Parental leave
* Pet insurance
* Referral program
* Retirement plan
* Tuition reimbursement
* Vision insurance
* Wellness program
Healthcare setting:
* Clinic
* Outpatient
Medical specialties:
* Primary Care
Schedule:
* 8 hour shift
* Monday to Friday
Application Question(s):
* What is your expected range of pay?
Education:
* High school or equivalent (Required)
Experience:
* Medical office: 1 year (Required)
Ability to Commute:
* Troy, NY 12180 (Required)
Work Location: In person
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