Training and Development Specialist 2

Minimum Qualifications A bachelor’s degree and 1 year of relevant professional experience An associate degree and 2 years of relevant professional experience Graduation from high school or possession of a high school equivalency diploma and five years of experience working in training and development Preferred Qualifications 1 year of supervisory experience Specialty certification, license, or credential Strong organizational and multitasking skills Commitment to providing exceptional customer service Demonstrated effective communication skills (verbal and written) Excellent interpersonal skills Ability to analyze and problem solve Willingness to take initiative Proficiency in Microsoft Office (Publisher, Excel, Word, PowerPoint) Proficiency in Canva or Adobe Captivate Eagerness to learn and contribute to a collaborative team environment Proficiency in administering a learning management system Experience developing or facilitating training programs Experience administering an organization-wide training or engagement program Self-driven with the ability to change priorities, maximize resources, meet deadlines, and successfully execute assigned tasks.
Experience using data analytics tools or relevant coursework related to data analytics Duties DescriptionAs a Training and Development Specialist II, you will have the opportunity to work closely with teams throughout the organization to assist with all training and workforce development activities, including all staff compliance training, departmental training, interdepartmental training, and supplemental learning initiatives.
This position focuses on instructional design and development of content offered to execute our workforce development deliverables.
The duties of the Training & Development Specialist 2 include, but will not be limited to, the following: Create and design training materials, including e-learning modules and multi-media presentations.
Collaborate with subject matter experts to ensure training content is accurate and effective.
Maintains e-learning platforms and courses and ensures functionality and accessibility of courses.
Obtain, organize, or develop course agenda, script, outlines, training guides, teaching aids, course materials, handouts, course evaluation or course flyers.
Provide general administrative support to the Training and Development team.
This includes running reports, sending reminders, troubleshooting, providing status updates, and ensuring employee training records are up-to-date and accurate.
Conduct research on industry best practices and emerging trends in Training and Development.
This includes technology-based and/or blended learning solutions to provide cost-effective ways to meet workforce development needs.
Assist with coordinating logistics for monthly training sessions, workshops, or events.
This includes registration, scheduling space, classroom setup, materials requests, creation of courses and verification of attendance in LMS.
Develop course curricula for online and instructor-led trainings.
Support the planning and development of strategic priorities and business initiatives.
May supervise positions involved in the administration of training programs.
Administer NYSTRS’ negotiated Educational Assistance Program, including acting as liaison with CSEA LEAP and NYSTRS’ Finance department, ensuring compliance with the negotiated agreement, researching accreditation issues, maintaining records, processing tuition reimbursement and consulting with employees about educational opportunities and program requirements.
Assist with the evaluation of training programs through surveys, assessments, and feedback analysis.
Perform related duties as required.
Additional CommentsAt NYSTRS, diversity, equity, and inclusion are integral to our mission of providing our members with a secure pension and exceptional customer service.
We are committed to fostering an inclusive and equitable culture where all diversity is valued and recognized as a source of strength and enrichment across all operations.
NYSTRS is proud to provide equal opportunities to all employees and qualified applicants without regard to race, color, religion, creed, sex, gender expression or identity, national origin, age, ability and disability status, veteran status, marital status, pregnancy status, sexual orientation, citizenship, or any other legally protected class.
We are committed to being a workplace that attracts, supports, and retains talented individuals from diverse backgrounds and experiences while championing equal opportunity across recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
All applications to NYSTRS should be done via our website.
NYSTRS will never ask you to submit private information via email or direct you to submit private information to another site as part of our recruitment process.